Report a Bug, Request a Feature or Information
The more details are provided, the shorter way to the issue resolution.
Important Details
Important details to provide:
- Summary — short description of your issue.
- Priority — the importance of the issue to you — P1 Blocker, P2 Major, P3 Minor, and P4 Trivial/Informational.
- Affects Version/s — the version(s) of the product you use.
- Environment — Java vendor and version, OS, etc.
- Description — detailed description, steps to reproduce the issue.
Additional Information
Additional information that will assist in resolution:
- Latest acceptable time to get the resolution.
- Test code to reproduce the case.
- Log files — usually, they are in the "logs" directory.
- Input and output data/files.
- Supplementary files — dialects, templates, etc.
