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Report a Bug, Request a Feature or Information

The more details are provided the shorter way to the issue resolution.

Evaluation License

Mail to support@onixs.biz.

Commercial License

Open the Issue Tracker (Jira)

If you experience Jira access problems, please contact support@onixs.biz.

Important Details

Important details to provide:

  • Summary - short description of your issue.
  • Priority - the importance of issue to you - P1 Blocker, P2 Major, P3 Minor and P4 Trivial/Informational.
  • Affects Version/s - the version(s) of product you use.
  • Environment - Java vendor and version, OS, etc.
  • Description - detailed description, steps to reproduce the issue.

Additional Information

Additional information that will assist in resolution:

  • Latest acceptable time to get the resolution.

  • Test code to reproduce the case.

  • Log files - usually they are logs/*, *.summary, etc.

  • Input and output data/files.

  • Supplementary files - dialects, templates, etc.