Connectivity Troubleshooting

Issues Related with Receiving Multicast Data

In most cases, absence of multicast data is caused by network-related configuration issues described below.

Firewall Blocks Program and GettingStarted Sample

Updating firewall rules or simply turning it off usually solves the issue.

Note

Disabling firewall explicitly may be dangerous. Consult your network and system administrator before turning firewall off.

Identification and Authentication

IP Addresses and Ports

At first the participant must establish a TCP/IP session - the IP/port numbers are provided by the exchange.

On the phase of connection, OnixS::Mts::Cash::SDP::Handler::connect can throw exceptions:

• Cannot connect to [Host] on port [Port]. The requested address is not valid in its context.
• Cannot connect to [Host] on port [Port]. A connection attempt is failed because the connected party did not properly respond after a period of time, or established connection failed because the connected host has failed to respond.
• Cannot connect to [Host] on port [Port]. No connection could be made because the target machine actively refused it.

In this case you should check:

1. Connection IP/Port is correct?
2. Connection is available?

If both are OK, you should contact to OnixS Technical Support or MTS Client Services.