OnixS provides online support resources to the customers and development partners.
OnixS Support for the product is based on the JIRA issue-tracking system. Registered customers can submit support requests directly and receive timely status updates and replies on the posted issues. By using an issue tracking system, requests are delivered to development Q/A teams without any delays caused by dispatching support mail; therefore, OnixS Support Team highly recommends using JIRA instead of mail.
For those who can't take an advantage of using OnixS issue tracking system, support requests can be sent via email at support@onixs.biz.
