OnixS Support for the product is based on JIRA issue logging and tracking system. Registered customers may directly push support requests and get timely status updates and replies on the posted issues. The issue tracking system delivers requests to the development Q/A teams without any delays caused by dispatching support mail. Therefore, OnixS Support Team highly recommends using JIRA instead of mail.
Support requests can also be emailed at support@onixs.biz.